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Run a floating reel

Goal: show a small video bubble in a corner of the storefront that expands into a shoppable player — a campaign that follows the shopper across pages.

Create it

  1. Open Content > ReelCart > Floating and click Add floating reel.
  2. General: give it a Name (internal), a Priority, and choose Show again after closing — how long the bubble stays hidden for a shopper who closed it: next session, after 1 day, after 7 days, or never again.

General settings of a floating reel

  1. Content: pick the Content source:

    • Specific reel — one reel.
    • Playlist — rotates through the playlist's reels across page views.
    • Viewed product's reels — the reels of the product being viewed; appears only on product detail pages and hides on products without reels.

    Then choose the Corner. Bottom left is the default because most themes put scroll-to-top and chat widgets bottom right.

  2. Conditions:

    • Sales Channels — empty means all.
    • Trigger Rules — Rule Builder rules that must all match; empty means always.
    • Targeting Mode: Page Restriction — pick standard page types (Home, Product Detail, Category/Listing, Search, Landing Page); refine with Category Restriction (includes subcategories) and Product Restriction (includes variants). Empty means every page.
    • Targeting Mode: Custom URL — relative paths or wildcards, e.g. /summer-sale or /landing/*.

    Checkout and account pages never show a floating reel.

  3. Switch Active on and Save.

Content and conditions of a floating reel

How the bubble behaves

The bubble sits in the chosen corner, collapsed. Tapping it expands a compact player with the product bar and add-to-cart; the shopper can mute, minimise or close it. On small screens the expanded player fills the screen. The floating reel has no fullscreen viewer — its product link goes to the product page.

Collapsed bubble on a category page

Expanded floating player

When several match

Only one floating reel shows per page: the highest-priority entry whose sales channel, rules and targeting match and that has a reel to play. If the winner has nothing to play (for example a product source on a product without reels), the next one takes over.

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